Privacy policy
Last Updated: April 17, 2026
Thank you for visiting NavBot ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our store.
1. Who We Are
NavBot is a US-based robotics and AI solutions company headquartered at #306 Suite 9741 Preston Road, Frisco, TX 75033. You can contact us at sales@navbot.com or +1 214 407 1346.
2. Information We Collect
- Order & account information: name, billing/shipping address, phone, email, and payment details (processed securely by our payment provider).
- Browsing data: IP address, browser type, device, pages visited, and referrer.
- Cookies: used to keep your cart, remember preferences, and analyze site usage.
- Communications: messages you send via contact forms, email, or chat.
3. How We Use Your Information
- Process and fulfill your orders, including shipping and customer support.
- Send transactional emails (order confirmations, shipping updates).
- Send marketing communications when you opt in (you can unsubscribe at any time).
- Improve our website, products, and services.
- Detect and prevent fraud, abuse, and security incidents.
4. Sharing of Information
We share your information only with:
- Service providers who help us operate the store (payment processors, shipping carriers, email platforms, analytics).
- Authorities when required by law.
- Successors in the event of a merger or acquisition.
We do not sell your personal data.
5. Data Retention
Order records are retained as required by tax and accounting regulations. You may request deletion of your account data by emailing sales@navbot.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. Contact sales@navbot.com to exercise these rights.
7. Security
We use industry-standard technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure.
8. Children
Our store is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
10. Contact Us
NavBot
#306 Suite 9741 Preston Road
Frisco, TX 75033, USA
Email: sales@navbot.com
Phone: +1 214 407 1346