如果机器人出现故障,售后流程是怎样的?
Contact customer service – Work order assignment – On-site investigation – Follow-up visit – Feedback archiving – Troubleshooting
机器人的安全性如何?
Our robot communicates with the robot management system using a dedicated frequency band wireless connection, and data transmission is encrypted using SSL to prevent the robot from being hijacked. The robot body is equipped with an emergency shutdown button, which can be triggered by maintenance personnel in case of abnormalities for immediate shutdown. The robot is powered by lithium-ion batteries, and special materials are added to the battery structure to prevent accidents caused by battery impact. Meanwhile, the BMS (Battery Management System) is monitored in real-time at the software level, collecting and monitoring the state of charge of the power battery pack, dynamically monitoring the voltage and temperature of each battery cell, discharge current, and total voltage of the battery pack during the charging process, preventing overcharging or discharging of the battery, and ensuring that each battery in the battery pack reaches a balanced state, thereby improving the utilization of the battery.
机器人的识别率和准确率怎么样?它能完全代替人工检查吗?
Recognition rate: For a single server cabinet, it takes approximately 10-25 seconds. For a 500-square-meter data center with 120 server cabinets, it takes approximately 1 hour. Excluding charging time, theoretically, the maximum density allows for 18 inspections per day. However, in practical applications, inspections are typically conducted 5-10 times per day.
数据中心巡检机器人有哪些功能?
D1融合了人工智能深度学习、自主导航、视觉识别、语音交互和面部识别等多种人工智能技术。它通过识别指示灯、仪器、开关、LED屏幕,以及环境动态的实时监测和资产的实时盘点,实现了数据中心的智能化、可视化运维。
1.智能检测:
通过深度学习和机器视觉算法的配合,机器人可以对每个服务器机柜的指示灯状态进行扫描、学习和积累。在每次检查期间,它通过摄像机观察指示灯、仪表板和开关的变化。当检测到异常情况时,机器人会通过检测管理平台通过警报、短信、电子邮件等方式通知数据中心管理员。
2.温度监控:
通过红外摄像头实现实时温度监测,实现高温警报和火灾探测。
3.智能安全:
外部人员访问身份认证是通过面部识别和账户验证等方法实现的,优化了之前手动审计过程的及时性和安全性问题以及漏洞。
当外部人员执行内部操作时,机器人可以跟随进行实时视频监控并创建工作记录。它还可以与控制室进行实时对讲,方便维护人员解决问题,提高效率。
4.资产库存:
通过识别设备二维码资产标签等方法实现设备的自动盘点。它检测资产进出的异常移动,机器人与软件平台相连,及时发出声光警报并通知维护人员。此外,它还可以生成资产库存数据报告。
机器人可以部署在模块化数据中心中吗?
Deployment is possible. SuperDimension has a dedicated implementation team and professional solutions for swing doors and double doors. The approach is to transform from manual push-pull mode to electronic automatic doors. Only one door needs to be modified for each individual module data center, with no impact on the normal operation of the data center.
如果我们把机器人上线,部署要求是什么?
1、数据中心内墙上应有电源插座,提供标准220V电源。机器人的总功耗约为180W。
2.应在数据中心内部部署机器人专用WiFi网络。通常,对于500平方米的数据中心,需要1个AC+8个AP。对于军工企业来说,WiFi部署可能不是必要的,但机器人将以离线模式运行,这限制了某些功能,如在线视频流、远程控制和实时警报。
3.数据中心内服务器机柜之间的距离应大于800mm,以允许机器人通过。
4.机器人管理系统应部署一台专用服务器,配置要求如下:16C16G,硬盘容量至少1TB,运行在CentOS操作系统上,支持虚拟机安装。